![]() If you're still unable to open attachments with your emails after this it suggests an unusual fault with your device that requires an engineer's attention. Finish the setup process on your device and then add the email account again. A factory reset will wipe your phone clean, restoring the software to how it was when the device left the factory.Ħ. This can be done through Kies on your PC. Back up all the media, text messages, etc that you wish to save. If the software update didn't solve the problem (or no recent software update was available) try performing a factory reset.ġ. Restart your device and then re-attempt to open the attachment(s) in the email message(s). Touch About device (you may need to touch the More tab first).Ħ. If removing and then re-adding the email account didn't work then follow these steps to perform a software update.ģ. Restart your device and then re-attempt to open the attachment(s) in the email message(s). Add the account again as you did before. This will mean downloading the email app again or, if you weren't using a third-party email app, touching the Add account option beneath your other accounts on the settings menu, selecting Email and then following the steps on-screen.Ĩ. If you received email through that account through an app you downloaded from Google Play or Samsung Apps proceed to Settings > Application manager and uninstall that app.ħ. (You may need to touch Account settings first.)Ħ. Touch the email account with which you are having problems.ĥ. Touch the Accounts tab (you can skip this step if your Android version is 4.2 or older).Ĥ. ![]() Touch Settings (you may need to swipe left or right to locate it first).ģ. The steps for your specific device may vary very slightly from those below.Ģ. These steps apply broadly to Samsung Android devices. If you can't open email attachments that are in formats your device recognises then you can probably fix the problem by removing the email account and then adding it again. Click here to see a table of the supported media formats for the different Android versions. If you're unable to open a specific email attachment please first ask the person who sent the email what format the attached file is in: Android cannot read all file types. So whenever a supported file link is found VLC will open it by default.I'm unable to open email attachments on my Samsung Android device. Select Open supported Links and select Open in this app. Now Select the Apps option and select the app you wanted to set as default here I choose VLC to be the default app for opening videos.Open the Android Settings app and select the Apps & Notifications option if you are running android 9 or above.On newer Android devices setup of File Associations is a little different you have to change the default app. ![]() Now whenever you open this file open on the file manager it will open in the newly set default application.Now select the app that you wanted to open the file type with and select the Remember Selection option.Now a list of applications capable of opening your file type will be listed.Now long click the file and select the option Open with.Open your File manager application and go the file that you wanted to open in the specific app.On Older Android Devices with use of File Manager How to Set File Associations in Android Devices Let’s learn how to Set File Associations on your Android smartphone or how to change default apps for opening files. For this you have to change the default app for that file type. For example when you download a new Video player from the Google Play store and you open the video downloaded from a website it will open in the default Video player instead of the newly download app like VLC. File Associations settings identifies which application you wanted to open for a specific file type like images, vidoes etc.
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